Policies & FAQ

August 4, 2015

Policies & FAQ

The Courtland Hotel & Spa graciously awaits you.

We have implemented these Policies as a guide.

 

When making a reservation a valid credit card or a 50% Cash deposit is required to confirm all reservations.

Any cancellations made less than 7 days before arrival, there is a Cancellation fee of 50% of reservation, charged to the valid credit card or retained Cash deposit.

 

*Special event weekends: Good Ol’ Days, Class Reunion, Independence Day, Thanksgiving, Christmas Eve/Day Labor Day, Memorial Day and New Year’s Eve. Deposits will only be refunded if cancellation is made 30 days or more prior to arrival date. Less than 30 days, cancellation fee of 50% of reservation. Early check-out is subject to cancellation fee. No shows will be charged full reservation rate and taxes.

To accommodate housekeeping, check in and out times are as follows:

Check-in 2:00 pm and after

Check-out 10:30 am or before.

Late Check-in, after 8:00 pm,  please let us know in advance.

 

Spa services are available but it is highly recommended to reserve Spa time well in advance.

We accept Visa, MasterCard, Discover, American Express, and Cash.

Due to the historic nature of the Courtland Hotel and furnishings, Smoking, Candles and any open flame is prohibited in the building. Designated Smoking area available outside.

Meeting accommodations, FAX service and adjoining rooms available.